Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase.

Return Eligibility

Returns are accepted within 30 days of the delivery date.

To qualify for a return, the item must:

• Be unused
• Be in its original packaging
• Be in the same condition it was received

Return Shipping

Customers are responsible for all return shipping costs unless:

• The wrong item was received.
• The item arrived damaged or defective.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds will be issued to your original payment method within several business days.

Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within 7 days of delivery and include photos of the issue. We will work with you to resolve it as quickly as possible.

Contact

For return requests or questions, contact:

dirtlinebike@gmail.com